NOC Services
IPVision Inc. can operate as your NOC needs with a unique professional team of experts on VoIP/NGN/IMS – LTE/VoLTE, Clarent products, Telecommunications, Networking, Datacenter Hardware, Storages, Databases, Virtualization and Software Development
Many customers around the World choose our Team of High Grade Engineers to act as its NOC Service deployed Remotely or OnSite
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• SNMP Monitoring 24×365 for the whole platform:
This tool centralizes the control of all the data and events, which occurs in the network, allowing a quick action and acknowledge of the failures of the system.• Customized Email alerting for the whole platform:
Based on Open Source software and native equipment tools.• Support Team Staff on Guard 24hours reachable by Email, Telephone and Instant Message:
Many Support contracts plans options oriented directly to Customer’s requirements; For configurations, errors solving and network failures, including an engineer in site if necessary.• Database Maintenance and Support for Microsoft SQL Server and Oracle:
Advanced monitoring, debugging and alerting tools.• Operating System Maintenance and Support for Windows, Linux and Solaris:
Advanced scripting skills to monitor, debug and alert.• Backup-Restore and Disaster Recovery:
Own procedures and instant action for high risk situations, roll-backs and data recovery.• Higher communications skills and meeting conciliation between Customers and Providers:
Years of experience to conciliate, debug, solve and communicate issues between internal & external teams and providers around the world.